Troubleshooting
The following page contains common troubleshooting steps that may help you when facing issues with Scraper APIs.
src property must be a valid json object
src property must be a valid json object
We are sometimes not able to scrape the requested target. Some possible reasons may be:
- The target can only be reached from a specific country.
- The target times out (we retry automatically, but we give up after a number of retries).
It is not easy to deduce the exact reason for why a specific request may fail, but common troubleshooting steps include:
- Enable Javascript rendering.
- Change the locale (country) of the request.
The hostname cannot be an ip address
The hostname cannot be an ip address
In case this error is being received make sure that your url
parameter has a leading http://
or https://
protocol provided and is an actual hostname rather than an IP address.
Updated about 1 year ago