Authentication method

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For now, datacenter (Pay/Gb) proxies can provide authentication only by using a proxy username and password.

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Smartproxy dashboard – create, edit, or delete proxy users for datacenter proxies

You can create, edit, and delete proxy users in the Datacenter > Proxy setup page.

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When you create an account in the dashboard, the system automatically generates a proxy user sp with a default dashboard login password. 

However, if you change the dashboard password, the proxy user credentials will not change (and vice versa).

If you cannot log in to the dashboard, please click on Forgot your password?

If you cannot authenticate via proxy, then change your password in the Dashboard > Proxy setup page.