Fair usage policy

The fair usage policy affects unlimited static residential (ISP) Pay/IP bandwidth options to maintain service consistency.

Dynamic thread limitations

To ensure fair use of services and maintain optimal performance for all customers, we apply the Fair Usage Policy (FUP) for unlimited bandwidth options when both of the following conditions are met:

  1. Total traffic usage for a subscription period exceeds 10TB, AND
  2. Traffic per individual IP exceeds 25GB.

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How FUP limitations work

Once your usage exceeds the traffic limits described above, we take measures to ensure fair usage across all users and reduce the number of concurrent sessions available for the remaining subscription period.

The dynamic threshold is calculated as 25GB for every IP. For example:

  1. If you have purchased 1000 IPs, the FUP threshhold will be 25TB (25GB times 1000). Once this limit of 25TB is reached and the fair usage policy applied, concurrent sessions will be reduced from 3000 threads to a limit of 10.

  2. However, If you have purchased 100 IPs, the FUP limitations will only take affect if you exceed 10TB of data usage.
  • The FUP limitations are reset after a new subscription period is started.

Default thread limitations

Default thread limits depend on the number of IPs in your subscription. These limitations apply to all static residential (ISP) proxy plans:

  • Up to 200 IPs – 2000 threads.
  • 201 to 1000 IPs – 3000 threads.
  • 1001 to 2000 IPs – 5000 threads.
  • 2001 to 3999 IPs – 8000 threads.
  • 4000 IPs or more – 10000 threads.

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Thread limits per proxy user

The amount of limited threads is distributed equally among all proxy users you have.

For example, if you have 3000 IPs (giving you 8000 concurrent threads) and have 4 proxy users – each proxy user will have a limit of 2000 concurrent threads.


Support

Need help or just want to say hello? Our customer support is available 24/7. You can also reach us anytime via email at [email protected].

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