Authentication methods
Datacenter Pay/IP proxy authentication methods
We support Datacenter Pay/IP proxy authentication via username and password or IP-based whitelisting.
You can manage proxy users and whitelisted IPs on the Datacenter Proxies → Datacenter Pay/IP → Authentication page.
- After you purchase a subscription, a proxy username and password will be automatically generated in the Authentication section.
- Whitelisted IPs need to be added manually.
Dashboard access
If you cannot log in to the dashboard, please request a password change by going to the Reset Password page.
User:pass authentication
You can manage your proxy users by clicking the Users tab in the Authentication section.
- You can buy additional users by clicking Buy users on the right.
- The default number of Users and Whitelisted IPs depends on the Number of IPs you select during checkout.
![The Proxy user authentication section.](https://files.readme.io/52d6e38-Smartproxy_-_Authentication_2024-04-15_at_11.30.09_AM.jpg)
The Proxy user authentication section.
To edit a proxy user, click the three dots and then Edit user. A menu on the right will open.
- Alternatively, you can add or edit proxy users directly in the Proxy setup section.
![Authentication section – proxy user management.](https://files.readme.io/3e93d24-Smartproxy_-_Authentication_2024-04-15_at_11.33.01_AM.jpg)
Authentication section – proxy user management.
![Proxy setup section – proxy user management.](https://files.readme.io/b97ed19-Smartproxy_-_Proxy_Setup_2024-04-15_at_12.05.46_PM.jpg)
Proxy setup section – proxy user management.
To change your proxy user's password, click the Generate password button next to the password.
- To reveal or hide the password, click the eye icon.
- You can copy the username and password by clicking on them.
![Password management.](https://files.readme.io/56ddbd3-Smartproxy_-_Authentication_2024-04-15_at_12.13.31_PM.jpg)
Password management.
To delete a proxy user, click Remove user and then Confirm.
![Proxy user deletion.](https://files.readme.io/df363c9-Smartproxy_-_Authentication_2024-04-15_at_12.15.51_PM.jpg)
Proxy user deletion.
To create a new proxy username and password, click + Add user. A menu on the right will open.
- A vacancy is required for this option to appear. Check the Total users count.
![Proxy user creation.](https://files.readme.io/9bb94be-Smartproxy_-_Authentication_2024-04-15_at_12.17.37_PM.jpg)
Proxy user creation.
Type in the username you want, and click + Add. A password will be automatically generated.
- The username must be 6 to 64 characters long, letters and numbers only, no spaces.
![Adding a proxy user.](https://files.readme.io/9489c57-Smartproxy_-_Authentication_2024-04-15_at_12.19.18_PM.jpg)
Adding a proxy user.
407 Error / Proxy Authentication Required
If you cannot authenticate with proxy user credentials, then try generating a new password
Whitelisted IP authentication
You can manage your whitelisted IPs by clicking the Whitelisted IPs tab in the Authentication section.
- The list will be empty by default.
![The Whitelisted IPs authentication section.](https://files.readme.io/c5392e4-Smartproxy_-_Authentication_2024-04-15_at_12.24.34_PM.jpg)
The Whitelisted IPs authentication section.
To add a new IP address to the whitelist, click + Add IP. A menu on the right will open.
- To buy additional Whitelisted IP slots, please contact our 24/7 customer support by clicking the chat widget on the bottom right or by using this link.
![Whitelisting an IP address.](https://files.readme.io/bc9f051-Smartproxy_-_Authentication_2024-04-15_at_12.34.52_PM.jpg)
Whitelisting an IP address.
You will see your current IP address, click + Add to whitelist it or Edit to enter a specific one manually.
- You can only add IPs that are in IPv4 format (xx.xx.xx.xx). The IPv6 format is not supported.
- Ensure that the IP you are adding is yours, only accessible by you and that you are not using a Proxy or VPN service at the time.
![Whitelisting an IP address.](https://files.readme.io/06ca669-Smartproxy_-_Authentication_2024-04-15_at_12.43.32_PM.jpg)
Whitelisting an IP address.
To edit a whitelisted IP, click the three dots, and then Edit IP. A menu on the right will open.
- Alternatively, you can add or edit whitelisted IPs directly in the Proxy setup section.
![Authentication section – whitelisted IP management.](https://files.readme.io/36feb37-Smartproxy_-_Authentication_2024-04-15_at_12.48.40_PM.jpg)
Authentication section – whitelisted IP management.
![Proxy section – whitelisted IP management.](https://files.readme.io/18a6d81-Smartproxy_-_Proxy_Setup_2024-04-15_at_12.50.54_PM.jpg)
Proxy section – whitelisted IP management.
To name your whitelisted IP, click Edit and type in the name you want. Click Save to finalize.
- Leave the entry field blank to remove a name.
![Naming a Whitelisted IP.](https://files.readme.io/df3c335-Smartproxy_-_Authentication_2024-04-15_at_12.57.04_PM.jpg)
Naming a Whitelisted IP.
To remove a whitelisted IP, click Remove Whitelisted IP and then Confirm.
![Whitelisted IP removal.](https://files.readme.io/a145640-Smartproxy_-_Authentication_2024-04-15_at_1.02.17_PM.jpg)
Whitelisted IP removal.
If you’re using services such as Amazon Web Services, we highly recommend using the traditional
username:password
authentication instead.
Updated about 1 month ago