Fair usage policy
The fair usage policy affects Dedicated ISP proxies to maintain service consistency.
Dynamic thread limitations
To ensure fair use of services and maintain optimal performance for all customers, we apply the Fair Usage Policy (FUP) for Dedicated ISP proxies when both of the following conditions are met:
- Traffic per individual IP exceeds
100GB
, AND - Total traffic usage for a subscription period exceeds
10TB
.
How FUP limitations work
Once your usage exceeds the traffic limits described above, we take measures to ensure fair usage across all users and reduce the number of concurrent sessions available for the remaining subscription period.
The dynamic threshold is calculated as
100GB
for every IP. For example:
- If you have purchased
200
IPs, the FUP threshhold will be20TB
(100GB
times200
). Once this limit of20TB
is reached and the fair usage policy applied, concurrent sessions will be reduced from2000
threads to a limit of10
.- However, If you have purchased
10
IPs, the FUP limitations will only take affect if you exceed10TB
of data usage.
- The FUP limitations are reset after a new subscription period is started.
Default thread limitations
- Up to
200
IPs -2000
threads. 201
to1000
IPs -3000
threads.1001
to2000
IPs -5000
threads.2001
to3999
IPs -8000
threads.4000
IPs or more -10000
threads.
Thread limits per proxy user
The amount of limited threads is distributed equally among all proxy users you have.
For example, if you have
3000
IPs (giving you8000
concurrent threads) and have4
proxy users – each proxy user will have a limit of2000
concurrent threads.
Support
Need help or just want to say hello? Our customer support is available 24/7. You can also reach us anytime via email at [email protected].
Updated about 23 hours ago