Authentication method

We support Dedicated datacenter proxy authentication via username and password.

You can manage proxy users on the Datacenter proxies → Dedicated Datacenter → Proxy setup page.

• Currently, Dedicated Datacenter proxies do not support authentication via IP-based whitelisting.

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Dashboard access

If you cannot log in to the dashboard, please request a password change by going to the Reset Password page.

User:pass authentication

You can manage your proxy users by going to the Authentication method section in the Proxy Setup tab.

• The list will be empty by default and proxy users (username:password) need to be added manually.
• The default number of Users depends on the IP List you select during checkout.

To create a new username and password, click + Create user, type in the username and password you want, and click + Create user again.

• Passwords cannot be edited later.
• To delete your current proxy user (e.g. if you need to change your password), please get in touch with our 24/7 customer support by clicking the chat widget on the bottom right or by using this link.
• A vacancy is required for this option to appear. Check the Total users count.

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Username:password requirements

• The username must be 6 to 64 characters, letters and numbers only, no spaces.
• The password must be 12 to 64 characters, no spaces, and with at least one special characer: _, ~, + or =.
• Symbols @, : and $ are invalid.

You can buy additional proxy users up to a maximum of 10 by clicking + Buy more users, confirm the price and you will be redirected to checkout.

• Available at 6$ per user.
• You need to have all of your available proxy users in use for this option to appear. Check the Total users count.