Smartproxy Help Center

Welcome to the Smartproxy developer hub. You'll find comprehensive guides and documentation to help you start working with proxies as quickly as possible, as well as support if you get stuck. Let's jump right in!

Documentation

Speed issues

A lot of things can affect the speed of a residential proxy: different ISP, location, mobile signal strength, etc.
Nevertheless, our proxy network is optimised for the best speed, and our average proxy response time is ~3000 ms for all countries, but the most popular locations (like the US and UK) are faster.

Due to the nature of residential proxies, some IPs are faster than others. If you face speed issues, try to change the port and/or endpoint and run a couple of tests to see if this fixes the issue.

The tool you are using can also affect the proxy speed. For example, a connection through a web browser will always be a lot slower, because it has to load every media file.

Your own internet connection and location also impacts the connection speed. Our servers are based in Europe, so a minor delay can be possible when connecting from other continents.

Still having an issue? Let's chat!

Speed issues


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