Troubleshooting

The following page contains common troubleshooting steps that may help you when facing issues with Site Unblocker.

src property must be a valid json object

We are sometimes not able to scrape the requested target. Some possible reasons may be:

  • The target can only be reached from a specific country.
  • The target times out (we retry automatically, but we give up after a number of retries).

It is not easy to deduce the exact reason for why a specific request may fail, but common troubleshooting steps include:

  • Enable Javascript rendering (as shown in this page).
  • Change the locale (country) of the request.

Enable Javascript rendering

If your target does not scrape, try sending the same request with Javascript rendering enabled.

If scraping via API, see how to enable Javascript rendering here.

If using the Proxy Tester on our dashboard, you can enable Javascript rendering through Advanced Parameters: