Billing

Find answers to your frequently asked questions about our pricing structure

11 Articles

  • What is the Smartproxy pricing model? You can use an unlimited number of connections, threads, and countries at once as our pricing model is based on traffic usage. Traffic...
  • What are your pricing plans? Currently, we support 8 different plans. Get access to geo-targeting, sub-users, and whitelisted IPs. Please check pricing page for more...
  • Payment methods We accept payments with Credit Cards, PayPal, and BTC (please email [email protected] regarding BTC payments).   Not using Smartproxy...
  • Do you offer a monthly subscription? All of our pricing plans operate/work on a month-to-month basis. It is required to pay a monthly commitment  amount at the beginning of...
  • How does the billing cycle work? The billing cycle period begins at the date of the first payment. The plan will be active for a full calendar month. For example, if you...
  • Can I upgrade or downgrade my subscription plan? Yes, you can change your plan at any time in the dashboard. When switching plans before your current subscription has ended: 1: your...
  • Do you offer plans which include unlimited traffic? No, our pricing model is based on traffic usage . All our plans have limited usage (For example, the Regular plan has a 50GB limit). You...
  • Used all plan traffic Once your usage reaches your plan limits, you will need to add additional credits (GB) to keep using our service. You can also upgrade...
  • How can I add a coupon code? In case you have a discount coupon code and want to use it you need to: 1. register or log in to the...
  • How can I cancel my subscription? Can we try to make it right? Let’s chat! Email us at [email protected] to let us know how we can assist. Each of our plans creates...
  • Can I get a refund? If you are not entirely satisfied with your purchase, you may receive a refund only if you meet our conditions. These conditions are:...